amy15.jpg

COVID-19 PROTOCOLS & FAQS

SAFETY PROTOCOLS

  • Our staff has been fully vaccinated to ensure your comfort.

  • Face masks or fabric face coverings are required for all clients & staff while inside the salon.

  • Please refrain from bringing food or drinks into the salon. If you need to drink something, we will ask folks to either step outside or into the bathroom to do so.

  • The stations will be sanitized before and after each guest. We will be following all sanitation guidelines in compliance with the NC State Board of Cosmetology + guidelines from the CDC.

 

SALON STRUCTURE​​

  • Regarding our regular 24 Hour Cancellation/No-Show policy, we are not penalizing for any last-minute cancellations due to COVID concerns or exposure.  However, please provide us with information as soon as possible so that we can adjust our schedules accordingly. Our No-Show policy stands for those who do not show up without warning.  Your deposit will either be held or you will be asked to pay a portion of your missed service to book again.

 

BOOKING/PRICING​

  • Expect to see price increases due to increased use of PPE tools and equipment.  We are doing everything we can to ensure your safety, support ourselves as artists, and give you the hair you want!  Our new pricing reflects these changes.

  • We are accepting new clients again on a stylist by stylist basis.  Thank you for your continued support of Arrow Studio Collective!

b38.jpg
mimi4.jpg