COVID-19 PROTOCOLS & FAQS

SAFETY PROTOCOLS

  • Face masks or fabric face coverings are required to be worn by employees, clients, and vendors while inside the salon even if individuals are practicing social distancing. Masks with ear loops are necessary to perform any type of hair service.  Please plan accordingly.​

 

  • We ask all guests to arrive just before the scheduled appointment time and check-in by texting or calling our salon phone. To avoid too much density in the salon, guests are to remain in their car until we've prepared a safe space for your time with us. 

 

  • Upon arrival, we'll be checking temperatures of guests and staff using No-Contact Infrared Forehead Thermometers and asking COVID-19 screening questions. We further ask that all non-essential items be left at home or in the trunk of the car. Phones, pocketbooks, and keys are permitted, but we do ask everyone to please keep on person and to sanitize with every use. Water or beverage bottles are allowed, although we may ask you to drink outside to avoid removing your mask.

 

  • Only 4 stylists will be working at a time and we have moved stations to create a safe distance in-between stylists and guests. Each stylist will see 1 client at time, so no double-booking or squeezing in appointments.

 

  • The stations will be sanitized before and after each guests. We will be following all sanitation guidelines in compliance with the NC State Board of Cosmetology + guidelines from the CDC 

 

SALON STRUCTURE

  • We ask our Guests to please arrive with clean dry hair for possible dry cutting or to receive a color service. No blowdries or blowouts are permitted at this time.  We may hand dry to check color or in an area that requires dry cutting only.  We look forward to once again performing proper and beautiful blowouts as much as you look forward to receiving!

 

  • Please understand that some color retouch applications could require much more color than usual resulting in an "Additional Color" Up-Charge of $15 or $25

  • Regarding our regular 24 Hour Cancellation/No-Show policy, we are not penalizing for any last-minute cancellations due to being sick. However, please provide us with information as soon as possible so that we can adjust our schedules accordingly. We are trying our best to get every client back in as quickly as possible.

 

SCHEDULING​

  • We will begin by contacting clients with appointments from March 17th and work our way up from there. Expect emails, calls and texts from us to reschedule your appointments! We ask that you wait for us to receive contact to make this transition smoother. We left the books as is so every appointment is still on the books giving us an accurate list to work from.

 

  • Because Phase 2 requires us to operate at 50% capacity, we will not be accepting new clients or walk-in clients at this time. Please wait for further instruction as this changes!

call: (919)-667-9444

|

text: (252)-881-0376

|

|

located: 105 w main st. durham, NC 27701